Managed IT services
Updated November 15, 2026
One team for your help desk, security, servers, network and phones.
Short answer: Since 2006, Networx IT Solutions has provided managed IT for businesses with 5 to 100 employees across Greater Cincinnati, Dayton and Northern Kentucky. One flat monthly plan covers your help desk, security, AI-powered monitoring and repair, and phones. Every client gets a dedicated account manager and a 99.9% uptime SLA.
What is included in managed IT from Networx?
Help desk support, remote and on-site
AI-powered monitoring and repair of computers, servers and network equipment
Automatic patching and software updates
Endpoint protection and threat monitoring
Server hosting in the data center Networx owns in West Chester Township, with backups in an off-site backup data center
Network design, Wi-Fi and network security
VoIP phones, copiers and business hardware from the same team
A dedicated account manager
Who is managed IT from Networx for?
Businesses with 5 to 100 employees that have no one on staff who owns IT, or that want one team to handle the help desk, security, servers, network and phones. If you already employ an IT person, co-managed IT keeps them in charge and adds Networx behind them.
What do businesses ask about managed IT services?
What does the flat monthly plan cover?
One flat monthly plan covers your help desk, security, AI-powered monitoring and repair, and phones. Clients who switched to Networx save an average of 36% on their IT contracts.
How long does onboarding take?
About 1 week for a company with 5 to 100 employees.
Who do we call when something breaks?
Your dedicated account manager and the same small Networx team. Most issues are fixed remotely, and a technician comes on site when hardware needs hands.
Has Networx been acquired?
No. Networx IT Solutions is independently owned, has never been acquired and has served local businesses since 2006.
Which areas does Networx serve?
Greater Cincinnati, Dayton and Northern Kentucky, from our office in West Chester Township, Ohio.
Talk to Networx about managed IT services for your business.
Schedule a free consultation