How SPCA Cincinnati Stopped Worrying About Technology and Got Back to Saving Animals

Short answer: SPCA Cincinnati, a nonprofit with more than 100 staff and volunteers, had system outages during adoption events and fundraising pushes. Networx built nonprofit pricing, cloud-based animal management, secure donor database hosting, a reliable network, automated backups and 24/7 monitoring. The downtime stopped, and overall IT costs fell by 30%.

What was SPCA Cincinnati's challenge?

SPCA Cincinnati runs on compassion, but compassion alone doesn't get a dog adopted or a donor retained. Behind every successful adoption event, every fundraising campaign, and every volunteer shift is a layer of technology that either works or gets in the way. For a while, it was getting in the way. System outages were happening at the worst possible times: during adoption events when staff needed real-time access to animal records, and during fundraising pushes when donor database reliability was everything. With over 100 staff and volunteers depending on their systems daily, every hour of downtime had a direct impact on the animals in their care. And like most nonprofits, they were doing all of this on a budget that left very little room for error, or for the kind of IT support that could actually fix the problem properly.

What did Networx do for SPCA Cincinnati?

We started by doing something we don't do for every client: we built a pricing structure specifically for their nonprofit status. SPCA Cincinnati's mission matters to this community, and we didn't think they should have to choose between caring for animals and having reliable technology. From there, we built an infrastructure that could handle the reality of how they operate: cloud-based animal management software that staff and volunteers could access from anywhere, secure donor database hosting that kept their fundraising engine running smoothly, and a reliable network that didn't buckle under the weight of a busy adoption weekend. Automated backups and 24/7 monitoring went in across the board, so the team could walk into an adoption event knowing their systems would be there when they needed them.

What were the results?

• The downtime stopped. Completely. Adoption events now run without technology being a variable anyone has to worry about. Staff and volunteers show up and everything just works.

• On the financial side, SPCA Cincinnati reduced their overall IT costs by 30% through nonprofit pricing, money that goes directly back into animal care rather than technology overhead. Their donor management improved enough that fundraising efficiency measurably increased, and their team of 100+ staff and volunteers now operates on systems built to handle the demands of a busy, mission-driven organization.

• For a nonprofit running on tight margins and a lot of heart, that's exactly what reliable IT is supposed to do.

"Technology should never be the reason an animal doesn't find a home. Networx made sure it never is."
SPCA Cincinnati President & CEO

What do people ask about this case study?

How much did SPCA Cincinnati save on IT?

SPCA Cincinnati reduced its overall IT costs by 30% through nonprofit pricing from Networx.

What did Networx set up for SPCA Cincinnati?

Cloud-based animal management software staff and volunteers could reach from anywhere, secure donor database hosting, a reliable network, automated backups and 24/7 monitoring.

Does Networx offer nonprofit pricing?

Networx built a pricing structure specifically for SPCA Cincinnati's nonprofit status. Ask about your organization in a free consultation.

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